Anonymous
map-marker Philadelphia, Pennsylvania

Hacked acct

No I'm just going to wait and reset my code in 24 hours and see what happens I'm just trying to figure out why it's showing stuff that was done but I'm going to contact the bank and see what happens
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David M Mjh

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Verified Reviewer
| map-marker San Jose, California

I'm getting pissed off because I cannot update my account I cannot change my account I cannot delete my account and all is all I can I get nobody to talk to me

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Googleorg - I'm getting pissed off because I cannot update my account I cannot change my account...
P my complaint is very simple my account got hacked into from Google I've been trying to get it reset someone to help me reset it because I cannot reset it myself because it says it's locked Google is *** me off because nobody will answer my questions and I've even attempted to call them by phone now I'm getting very very irritated with this situation considering nobody wants to take care of a customer's complaint which is making it worse w
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Pros:
  • Pissed off customer
Cons:
  • Waiting for a response

Preferred solution: My account fixed so I can get my Gmail access to Google access

User's recommendation: Answer your customers questions

Anonymous
map-marker Philadelphia, Pennsylvania

Hacked acct

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I've been trying to get in touch with Google for 2 days now my account's been hacked I have not received the first comment back in reference to my comments that I have sent I've sent to voicemails I'm not received anything back from Google company if this company wants to continue gathering customers they need to turn around and take care of their problems with the ones that they already have cuz I cannot access nothing on my Gmail account or anything in Google hope this works for you and hope you have a good day
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Anonymous
map-marker Cumberland, Rhode Island

Google changed the email.address I was using

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The Email address that says you cant change this was changed and the account is not related to me. I lost all my gmail letters. I want to reinstate the email address everybody knows back to what it was as my sent emails are going to somebody elses account. Miust have been hacked although they dont. Have. The password. Google has not responded to my letters for assistance in getting my address back. I will have to delete google and. start over from scratch.
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User's recommendation: Don’t accept google to talk to youu on phone

Paul S Gip

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Verified Buyer
|

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Verified Reviewer
| map-marker West Jefferson, North Carolina

Was told at store that I needed Itunes cards they told me to buy Google play cards

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Googleorg - Was told at store that I needed Itunes cards they told me to buy Google play cards
Original review Dec 29, 2022

Skip google play was Christmas shopping for my best friend's Christmas present and was told Google play cards were iTunes when I asked for their help. I was in a hurry and trusted the stores employee.

Sent the cards to New York in my friends package. Her total package fl out me $74.00 just to ship and get to her before Christmas. She called me Christmas night and asked me what's Google play? I said ITunes.

She said no that's not iTunes so when I GoogleD it it said ots for android. So I told her to mail them back to me and not to scratch off the barcodes. So today I called target and they

Told me basically too bad no refunds no exchanges.

So now I'm out $70.00 my best friend paid to ship the cards back to me, and now u got to spend ANOTHER $70.00

not to SCREW my friends Christmas present. I'm PISSED!

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Loss:
$70
Cons:
  • Company dont allow to make it right

Preferred solution: Full refund

User's recommendation: Skip google play they dont have a problem taking your money and when a mix up happens sorry your problem not mine!

Gaurav G Mry

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Verified Buyer
|

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Verified Reviewer

Support scams and fraud apps

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Googleorg - Support scams and fraud apps
Googleorg - Support scams and fraud apps - Image 2

Google is now a days, more interested in generating revenue from scamming people online,

Google has been associated with fraud websites like vlebazaar.in, I searched for NOKIA 8 SIROCCO on Google to buy one, but Google showed me vlebazaar ads for same phone (refurbished)

Websites is fraud, their apps is fraud, and how Google is suppoting them is by leveraging them showing their ads on the top, more over Google has blocked app review on the playstore that new persons who have got cheated recently could not place their review.

In this case Google should come forward, by asking these websites and apps to fulfill the loss with penalty and remove all such kind of fraud apps and ads of their website, even Google can block/freeze all the amounts of these websites and apps till they sign a bond of trustworthiness towards customers.

View full review
Loss:
$133
Pros:
  • Information
Cons:
  • False and unverified ads of spam websites

Preferred solution: Full refund

User's recommendation: Don't trust this bandit king named Google

1 comment
Guest

they thieves and dont give a crap about any one or anything hut money

Hollace Hxo

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Someone hacked into my account on here

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Do not subscribe unless you want your account to get hacked as someone hacked my account as they need to get a life instead of *** with people getting into their accounts
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User's recommendation: Do not subscribe unless you want your account to get hacked

Caroline G Bli

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Verified Reviewer

Pay bill with representative problem

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I want to pay my bill and Ii can't be paid. I have NO SERVICE AT MY OFFICE BECAUSE I HAVE A NEW DEBIT CARD TO ADD. NO ONE IS AVAILABLE TO TAKE MY MONEY. WHAT KIND OF COMPANY IS THIS? SICKENING. MY BUSINESS TOTALLY DOWN BECAUSE GOOGLE FIBER'S INEPTITUDE. CAN I GIVE SOMEONE MY MONEY. ARE YOU ALL JUST STUPID??
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Loss:
$1
Cons:
  • Nothing but cons

Preferred solution: My phone etc. Service and remuneration

User's recommendation: Don't use Google gle.fiber

Anonymous
map-marker Indianapolis, Indiana

Fraudulent debits to my credit card

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I have been working very hard for the last 4 months to get youtube taken out of our name. These charges are fraudulent as we NEVER ordered google youtube for 64.99 each month. WE ARE BEGGING YOU TO PLEASE CLOSE THIS ACCOUNT AND CREDIT US FOR ALL OF THE BALANCE YOU CLAIM WE OWE. THANK YOU. VICKIE PLASTERER 260-255-****
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User's recommendation: Be very cautious. Check your. Debits every month

Anonymous
map-marker Umuahia, Abia

Issue of Email Password

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Good day ma/sir,I forgot my gmail password which is Olarenwajuuthman31@***.com and i misplaced the number i used for my backup recovery and unfortunately i tried several times to login,attempt all questions given to me buh not valid for me to access into my account I will be glad if it can be resolved because i need it urgently for personal data. Thank you.
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raja a Nkg

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Verified Reviewer
| map-marker Islamabad, Punjab

I cant signin my account atifraja2022@***.com because someone *** my account

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i cant signin my account atifraja2022@***.com because someone *** my account and use same email in recovery mail when google send me code in recover account i cant recive please remove my recovery account so i can login my account i have same mobile number please help me 009234****9725i trying to call google from 6 months i spend 400 dollor to call google but no response
View full review
Loss:
$300

Preferred solution: recover my google account

User's recommendation: a good call servise

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